Refund Policy
At Safaanest, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.
Returns
You may request a return within 7 days of receiving your order. To be eligible, the item must be:
- Unused and in the same condition you received it
- In the original packaging
- Accompanied by the receipt or proof of purchase
Refunds
Once we receive and inspect your returned item, we will notify you by email. If your return is approved,
your refund will be processed to your original method of payment within 5–10 business days.
Non-Refundable Items
The following items are not eligible for return or refund:
- Used or damaged items not due to our error
- Gift cards or promotional items
- Items marked “Final Sale”
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at
support@safaanest.com.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or the wrong product was sent.
Need Help?
For any questions regarding refunds or returns, reach out to us at
support@safaanest.com. We're here to help!